NHTSA Complaint #11603032 — 2013 CHRYSLER TOWN AND COUNTRY

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11603032
Vehicle	2013 CHRYSLER TOWN AND COUNTRY
Component	AIR BAGS
Date of Incident	January 30, 2024
Date Filed	July 17, 2024
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

The contact owns a 2013 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed that the wiring harness underneath the seat had fractured, which could cause the air bags not to deploy during a crash. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 120,000.

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