NHTSA Complaint #11437026 — 2013 CHRYSLER TOWN AND COUNTRY

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11437026
Vehicle	2013 CHRYSLER TOWN AND COUNTRY
Component	AIR BAGS
Date of Incident	October 9, 2021
Date Filed	October 16, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

The passenger front seat head rest deployed on its own. It looks like a plastic pin inside the headrest broke and popped open by itself!!!! This is very dangerous. I should not have to pay for this dangerous manufacture defect!!! The vehicle was never in a accident!!!!

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Other AIR BAGS Complaints

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#11678603 — August 5, 2025 — The driver side headrest airbag deployed. No one was hurt, this was a replacement recall part from December 2023. Thi...

#11603032 — July 17, 2024 — The contact owns a 2013 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the air ...

#11602682 — July 16, 2024 — I was enjoying holiday driving with family in my 2013 Chrysler Town & Country Limited when suddenly a very loud pop w...

#11584690 — April 23, 2024 — The passenger side headrest popped open without any impact. It has been inspected by a mechanic who stated that this ...

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