NHTSA Complaint #11713826 — 2013 CHRYSLER TOWN AND COUNTRY ELECTRICAL SYSTEM

Complaint Details

ODI Number	11713826
Vehicle	2013 CHRYSLER TOWN AND COUNTRY
Component	ELECTRICAL SYSTEM
Date of Incident	January 27, 2026
Date Filed	January 28, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal lighting shut off, the radio shut off and the blower fan for heat shut off. I lost the ability to steer and brake (power steering went out) but managed to maneuver the vehicle to the right lane. The car would not respond to any acceleration attempt. I tried turning the key while coasting down the highway, the vehicle did not restart. I then put the vehicle into neutral and tried turning the key and it did not restart. I then turned the key to the off position and then tried to restart and it successfully started. My dash instruments illuminated, the radio and heat blower came back on and I was able to regain control of the vehicle.

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Recent Complaints for the 2013 CHRYSLER TOWN AND COUNTRY

#11696582 — SEATS — October 30, 2025 — The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I repla...

#11696582 — UNKNOWN OR OTHER — October 30, 2025 — The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I repla...

#11687619 — ENGINE — September 16, 2025 — The van has stopped running on the highway without warning 3 times creating a very serious problem,had to be towed t...

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#11678603 — AIR BAGS — August 5, 2025 — The driver side headrest airbag deployed. No one was hurt, this was a replacement recall part from December 2023. Thi...