NHTSA Complaint #11678427 — 2017 DODGE GRAND CARAVAN

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11678427
Vehicle	2017 DODGE GRAND CARAVAN
Component	SEATS
Date of Incident	June 2, 2025
Date Filed	August 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

SEAT HEADREST EXPLODED RANDOMLY. THERE WAS NO ACCIDENT OR CAUSE FOR THIS. IT JUST DEPLOYED OUT OF NOWHERE. THIS WAS THE FRONT PASSENGER SEAT HEAD REST. LUCKILY NO ONE WAS SITTING IN THE SEAT AT THE TIME.

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