NHTSA Complaint #11677284 — 2017 DODGE GRAND CARAVAN

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11677284
Vehicle	2017 DODGE GRAND CARAVAN
Component	SEATS
Date of Incident	July 10, 2025
Date Filed	July 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The headrest on the driver’s seat burst open and deployed while waiting in a parking lot.. A very loud and awful exploded to the back of my head and ringing of the ears.

Related Complaints for the 2017 DODGE GRAND CARAVAN

Other SEATS Complaints

#11678427 — August 5, 2025 — SEAT HEADREST EXPLODED RANDOMLY. THERE WAS NO ACCIDENT OR CAUSE FOR THIS. IT JUST DEPLOYED OUT OF NOWHERE. THIS WAS T...

#11557110 — November 27, 2023 — The passenger headrest busted open. There was no warning or anything like that. Also prior to that my window fell i...

#11550056 — October 15, 2023 — Passenger seat neck head rest exploded without any warning or no vehicle accident. I was at a stop light when this ha...

#11541483 — August 29, 2023 — I had just finished a 45 minute drive to work without incident. The vehicle was in park and idling in a parking lot, ...

#11528904 — June 26, 2023 — The headrest on the front passenger seat randomly deployed due to design defect. The plastic housing that holds the ...

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