NHTSA Complaint #11528904 — 2017 DODGE GRAND CARAVAN
SEATS issue reported to NHTSA
1 Injury
Complaint Details
| ODI Number | 11528904 |
| Vehicle | 2017 DODGE GRAND CARAVAN |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 1 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The headrest on the front passenger seat randomly deployed due to design defect. The plastic housing that holds the pin broke under the regular stress of the spring causing the headrest to deploy without warning.
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