NHTSA Complaint #11677911 — 2020 CHRYSLER PACIFICA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11677911
Vehicle	2020 CHRYSLER PACIFICA
Component	FUEL/PROPULSION SYSTEM
Date of Incident	July 23, 2025
Date Filed	August 1, 2025
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

The hybrid battery overheated and started burning the interior of the vehicle while it sat turned off charging in the garage. Smoke filled the house which had to be evacuated. Emergency services were called and the fire department brought the incident under control. An incident report was completed by the fire department and the vehicle is currently in the possession of insurance who is doing their own evaluation. There were no warning indicators or other problems prior to this happening.

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