NHTSA Complaint #11470522 — 2020 CHRYSLER PACIFICA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11470522
Vehicle 2020 CHRYSLER PACIFICA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

My car has been going thru the refresh for gas and oil for the last few days. the motor has been running to empty out the "old" gas. so today, i took it thru a car wash on a conveyor belt system, with cars behind me. at the end of this i went to put it in gear so i hit the brake from the neutral position and put it in drive. i hit the gas and it went nowhere! there was a note on the dash that said i had to put the car in park, hit the brake and then put it in gear. i did this and it finally started to move. the car and five others behind could have been in serious trouble if i didnt get this figured out quickly, damn close to causing a wreck inside the car wash. now you tell me why a safety feature almost killed me?????

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