NHTSA Complaint #11677760 — 2017 HYUNDAI TUCSON

The turbocharger on my 2017 Hyundai Tucson 1.6T has failed three times within one year. Most recently, the dealership diagnosed the turbo’s wastegate actuator as being completely open, resulting in severe power loss and unsafe driving conditions. The replacement turbo from an authorized parts supplier is still under a 5-year warranty, and the dealership confirmed there were no oil feed or installation issues contributing to this repeated failure. Component/System Failed: Turbocharger (wastegate actuator stuck fully open). The failed turbocharger is available for inspection upon request. Safety Risk: The vehicle experienced severe loss of power while and also the dealer made me aware there is a valve stuck in the turbo itself and if i drive it it could blow the motor up, which made merging and accelerating unsafe and could have resulted in a collision. The lack of engine power when entering traffic or climbing steep grades put both myself and other drivers at risk. Dealer Confirmation: The issue has been confirmed and documented by a Hyundai dealership service center. This is the third turbocharger replacement within one year for the same vehicle, indicating a potential defect or underlying issue. Warning Lamps/Symptoms: The check engine light illuminated (P0299 – Underboost) prior to the failure. I also experienced significant loss of acceleration and increased fuel consumption. These symptoms began days before the dealership confirmed the wastegate actuator failure. Resolution Sought: I am requesting Hyundai Consumer Affairs review this case due to repeated turbo failures, potential underlying defects, and financial burden. I would like to know what Hyundai can do to address the repeated turbocharger failures and associated labor costs.