NHTSA Complaint #11676981 — 2020 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11676981
Vehicle	2020 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	July 29, 2025
Date Filed	July 29, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

Car was jerking during acceleration. RPM needle was bouncing while accelerating. It felt like there was a loss of power. Brought it to a Ford Dealership and they were unable to find a problem directly related to this issue. They took care of other problems such as the fuel sensor. Brought it to a transmission specialist and they said the torque converter was bad and need to be replaced. Car has 89k miles on it.

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