NHTSA Complaint #11676882 — 2017 FORD EXPEDITION

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number 11676882
Vehicle 2017 FORD EXPEDITION
Component SERVICE BRAKES, HYDRAULIC
Date of Incident
Date Filed
Mileage 91,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the brake pedal felt loose. A message regard the brake fluid level was displayed on the instrument panel. In addition, upon further notice, an abnormal oil consumption was noticed, and white smoke was coming from the exhaust when the vehicle was started. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not available.

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