NHTSA Complaint #11676836 — 2018 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	11676836
Vehicle	2018 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	April 1, 2025
Date Filed	July 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

We have been trying to get Safety Recall Notice 24S02/NHTSA recall 24V031 accomplished by our Ford dealership for several months and they say that the parts required are on back order from Ford. My complaint with Ford Motor Company is not having the parts needed for the dealerships to comply with the recall. Currently, the parts are on an emergency order from the dealership. The part on the right side A pillar is vibrating at highway speed and I am expecting a failure.

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