NHTSA Complaint #11676586 — 2019 FORD FLEX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11676586
Vehicle	2019 FORD FLEX
Component	UNKNOWN OR OTHER
Date of Incident	December 20, 2024
Date Filed	July 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

There is a recall for the rear-view camera that has gone without a resolution for over 7 months. This vehicle is used for business purposes and my insurance will not cover its use due to the unresolved recall. Ford has not provided a remedy and they will not buy it back. Please help.

Related Complaints for the 2019 FORD FLEX

Other UNKNOWN OR OTHER Complaints

#11713092 — January 24, 2026 — On or about January 22, 2026 when I put my 2019 Ford Flex in reverse the rear view camera displayed a torn and/or fli...

#11705012 — December 15, 2025 — Rear view camera under Ford recall 25SA9 has been malfunctioning for months 3 separate Ford dealers tell me they do n...

#11697390 — November 4, 2025 — I just purchased a 2019 ford flex in September from Bessette Motors in Carrington ND. When I purchased the vehicle t...

#11693245 — October 14, 2025 — Backup camera is not working at all; there is a blank blue screen that appears with a warning that states: camera is ...

#11693212 — October 13, 2025 — Rear camera distorted and no longer displays. Message says rear camera not available. This makes it very hard to bac...

Recent Complaints for the 2019 FORD FLEX

#11717601 — BACK OVER PREVENTION — February 12, 2026 — The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V732000 (Structure...

#11717601 — STRUCTURE — February 12, 2026 — The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V732000 (Structure...

#11717355 — SUSPENSION — February 11, 2026 — The contact owns a 2019 Ford Flex. The contact stated that while driving at 35 MPH, the contact lost control of the v...

#11716860 — STRUCTURE:BODY — February 9, 2026 — I brought my 2019 Ford Flex to World Ford Pensacola for two open safety recalls: 25SA9 (Rearview Camera) and 25SB8 (B...

#11716860 — VISIBILITY/WIPER — February 9, 2026 — I brought my 2019 Ford Flex to World Ford Pensacola for two open safety recalls: 25SA9 (Rearview Camera) and 25SB8 (B...