NHTSA Complaint #11676516 — 2018 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11676516
Vehicle	2018 FORD EDGE
Component	ENGINE
Date of Incident	July 24, 2025
Date Filed	July 27, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Found trouble code PO304 in the computers history indicates that the misfire is not coming from the spark plug or ignition coil. Checked the fuel injector and no problem was found. Removed cylinder#4=spark plug and found a small amount of evidence that coolant is entering the cylinder. There is a TSB for engine blocks cracking and causing the problem. This was found by the auto service I use. Called dealership and was told this does happen. A new engine would have to installed if my engine light comes back on. They would have put in the same type of engine! REALLY? Wouldn’t this happen again with a new engine? I do not know how to download the service slip

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