NHTSA Complaint #11676453 — 2012 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11676453
Vehicle 2012 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

It first started when the engine needed to be replaced, I spent thousands trying to get it repaired, soon after they fixed the engine everything started going wrong ( I truly think they put in a faulty or wrong engine @ Hyundai) the car was overheating, I would take it in they would say it’s one thing pay thousands and it wasn’t it, changed the coolant that goes into the cabin, there’s always been a chemical smell since…still overheats, they said maybe it’s the thermostat, spent more money still didn’t fix it, the battery now won’t stay charged(trunk battery) not sure if they hooked it up wrong…the seatbelt hasn’t worked in years, I take it in they say it’s fine, it never clicks, I have to click it in to the passenger seat for safety. They always say it’s fine! I will never ever buy another Hyundai in life due to all of the issues I’ve experienced with mainly Hyundai dealership service mechanics and dealerships, I’m now dealing with a faulty car that could still be a great car if they didn’t mess it up, I thought I was doing right by always only taking my car to Hyundai and goodness I was wrong! There are no “recalls” currently on my car but honestly, did they even do the recalls correctly?! I disagree! They have literally lied, drained my wallet and disappointed me all while making my car worse, it’s like dr’s take these meds that might fix the issue but it’s going to mess up something else, it’s a guessing game all while killing you or in this case my car!!! I don’t know dates, all I know is Hyundai has all the records! Oh and the last straw was them driving my car without my permission mint you, they took it to a totally different shop without my knowledge & had someone else repair the frame which I was unaware of & drive it with ZERO oil in my car which now my car has been sitting for the most part since they repaired my car(or lack there of) because they broke my car! yes I turned it in when it happened, I just never heard anything from anyone now I’m carless

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