NHTSA Complaint #11676361 — 2019 FORD EXPEDITION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11676361
Vehicle 2019 FORD EXPEDITION
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ND

Consumer Description

I took the car for a recall due OBD issues and reprogramming shortly after that 3 days after it was at redrock ford in Williston North Dakota is giving me Emergency brake malfunction in middle of driving car on cruise control this warning came on with a lightning symbol in red and circle around it disengaging cruise control on its own and also no showing speed cruise control is set for this is the 3rd time I take this car due to recalls they also just did seatbelt tensioners on front driver and passenger sides and is listed again for it and status on it is that no remedy is available due to parts not available I called the dealer after the OBD RECALL REPAIR and associate is stating I have to pay a diagnostic because is not related to EMERGENCY BRAKE ISSUES mentioned above I didn’t have this ebrake issue before u til oil took it to them now thanks to this I have a broken front right passenger wheel bearing most likely it engage ABS SYSTEMS AND MY WHEEL LOCKED WHILE DRIVING WITH MY Family and my kids now I have to buy a new driver side wheel bearing most likely have a mechanic installed also with a price of labor cost on top

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