NHTSA Complaint #11675491 — 2017 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11675491
Vehicle 2017 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

The vehicle suffered extreme oil consumption while under the 'famed' 100k mile warranty. Tests were performed at the dealership confirming excessive oil consumption. Hyundai USA refused to service the issue claiming my personal service records did not meet their standards of responsible maintenance. At 108k miles the engine failed while on the interstate in CO. Cylinder 2 had blown and the dealership noted the towed vehicle was low in oil. The engine failure is a direct result of excessive oil consumption, something that hyundai has been aware of and has chosen to fight against owners damaged vehicles, rather than remedy the issue. Hyundai has faced class action suits and settled on these, yet still has not admitted fault. This issue poses a safety hazard for owners who may suffer catastrophic engine failure while driving.

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