NHTSA Complaint #11675083 — 2021 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	11675083
Vehicle	2021 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	July 21, 2025
Date Filed	July 21, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Panoramic sunroof fail for 2nd time repair is close to 2000$ I’m not going to paid again this is a ford design issue not a owner fault Panoramic roof have some plastic click that hold the shade and they got brake or damage by itself causing the shade felt, ford rapair is close to 1.8k$ I paid one when I first bought the car now after the Texas freeze when I was closing the system I heard the clicks braking and then we have the same issue with the panoramic shade got weak and there is no way to fixed just the deal and the price is close to 2000$ for a internal design there is several people with this same issue this is a internal fault design not a owner fault

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Other UNKNOWN OR OTHER Complaints

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#11715019 — February 2, 2026 — The drivers side door latch mechanism malfunctions and causes the door to unlatch or does not allow the door to latch...

#11713863 — January 28, 2026 — Sun roof fabric/covering came off tracks and is now sagging. Many forums on this issue. When driving if windows are d...

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Recent Complaints for the 2021 FORD EXPLORER

#11718811 — POWER TRAIN — February 18, 2026 — For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I w...

#11718923 — SEATS — February 18, 2026 — The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V393000 (SEATS);...

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