NHTSA Complaint #11674796 — 2021 FORD EXPLORER

Recall Action Soon Issue Since 06-20-2025 Unrequested second-row seat movement Unrequested second-row seat movement Recall incomplete Recall service not available right now. We have a remedy but parts are not available right now. We will inform you when the service is available. Or, you can contact your dealer. Contact Dealer Issue Date 2025-06-13 Campaign 25S67/25V393 Description On your vehicle, it is possible that the easy entry seat fold switch on the second-row outboard seats may bind or stick if its surrounding trim bezel was installed incorrectly. If the button is stuck in the down position, the seat may unlatch, fold and or slide unexpectedly, potentially while driving. Safety Risk A seat that unexpectedly folds or slides while driving could increase the risk of injury, particularly in a crash. Remedy Ford Motor Company is working to provide parts for this repair. When the remedy becomes available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge.