NHTSA Complaint #11715228 — 2021 FORD EXPLORER

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number 11715228
Vehicle 2021 FORD EXPLORER
Component FUEL SYSTEM, GASOLINE
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2021 Ford Explorer. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact's husband, who was an independent mechanic, used a diagnostic machine to diagnose the vehicle and discovered a failure with the emissions system. The contact stated that the failure was like the failure listed in NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

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