NHTSA Complaint #11716265 — 2021 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11716265 |
| Vehicle | 2021 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
The vehicle has an ongoing oil leak originating from the engine/drivetrain area. The affected components include the intermediate shaft and related seals, which are subject to Ford technical service bulletins, and potentially the plastic engine oil pan and its sealing surfaces. The vehicle is currently operable and remains available for inspection upon request. he vehicle is actively leaking engine oil at approximately one drop per day. Oil leakage presents a safety risk due to the potential for oil contacting hot engine or exhaust components, reduced lubrication if the condition worsens, and the possibility of oil dripping onto road surfaces, which could reduce traction for other motorists. The condition has not caused an accident to date, but it presents an ongoing safety concern. Yes. A Ford dealership identified and documented oil leakage during a scheduled service visit in November. In addition, the dealership acknowledged known issues with the affected components and confirmed that the vehicle continues to exhibit oil leakage. The manufacturer has declined repair outside of warranty. The vehicle has been inspected by an authorized Ford dealership on multiple occasions. Ford Motor Company executive customer care reviewed the case and documented a decision to decline repair based on warranty status. The vehicle has not been inspected by police or insurance representatives. No warning lamps or messages were present prior to the discovery of the oil leak. The condition was first identified visually during a scheduled service visit in November when oil leakage was observed. The vehicle currently exhibits ongoing oil leakage without warning lamps or messages. I am also concerned that this model has had several recalls regarding the engin and our falls just outside the range of Ford recall it was build in January of 21 and the recall starts in May of 21. I would like to have that expanded to my vwhicle as well.
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