NHTSA Complaint #11673973 — 2021 FORD BRONCO SPORT

The contact owns a 2021 Ford Bronco. The contact stated while driving 60 MPH, the vehicle started to lose motive power and was shaking abnormally. The contact depressed the accelerator pedal, and the RPM became elevated; however, the vehicle failed to respond as intended. The contact stated there was no warning light illuminated. The contact was able to exit the high and parked in a parking lot. The contact turned off and restarted the vehicle and became aware that the wrench symbol was displayed. The contact shifted into reverse to exit the parking lot and "Low Power Mode” warning light flashed on the instrument panel. The contact was able to drive the vehicle to a dealer at speeds below 30 MPH. The dealer diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V158000 (Power Train, Electrical System). The contact had replaced the 12-Volt battery prior to the failure because the battery failed to charge. The contact had the alternator checked by a battery shop and the battery was in operational condition. The manufacturer was informed of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 82,000.