NHTSA Complaint #11673924 — 2017 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11673924
Vehicle 2017 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

My car began making a knocking noise and lost power. I was not expecting to be out of oil as I recently had my oil changed. This happened several times while traveling before I realized the engine was burning through oil. My solution has been temporary, frequently checking the oil level and adding oil after an estimated 500 miles. I do not take my vehicle on trips more than 30 minutes and recently rented a vehicle to attend a meeting. I spoke with the service department of Herb Chevrolet and was told my vehicle is not under recall, but what the issue has been found to be is a need to reseal or replace the pistons.

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