NHTSA Complaint #11672812 — 2017 HYUNDAI TUCSON

I have a 2017 Hyundai Tucson with approximately 120,000 miles. The vehicle had issues with oil consumption and jerking when put into drive. I took the vehicle to the dealership to be checked and was told it was fine. I recently was driving at 70 mph when the engine light came on and lost power. I had it towed to a mechanic that checked and cylinder #3 had lost compression. After finding this out I did an internet research and found that this is a common issue with this motor and vehicle. My vin is not included in the recall but Hyundai has replaced other engines in “goodwill” when the vin number was not included. One search shows that it usually happens from 120,000 to 150,000 miles. After the mechanic looked at the vehicle, Hyundai instructed me to take it to a dealership. After another tow to the dealership they said it was only the spark plugs but upon futher investigation they found that the cylinder was damaged with scoring to engine. The cost for a used engine with 54,000 miles is 10,000 and is more than the value of the car and the remaining loan amount of 10,000. So far we are out approximately 300.00 in towing fees. The dealership has not yet billed us for the checking they have done. We have contacted Hyundai with a response of no help to replace the engine even though the company has helped others in our situation. We haven’t replaced the motor due to the amount owed, cost of used motor vs the value of the vehicle. The safety of the vehicle is very questionable due to the high incidence of this happening and there could have been catastrophic consequences if I would not have been able to pull off the road.