NHTSA Complaint #11671844 — 2019 FORD FLEX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11671844
Vehicle	2019 FORD FLEX
Component	UNKNOWN OR OTHER
Date of Incident	June 27, 2025
Date Filed	July 8, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

When the backup camera first malfunctioned everything was upside down. When I went online I was told to disconnect the battery cable, which seemed to fix it until the next time I put it in reverse. Now it works one out of ten times. It either shows objects upside down or the screen is filled with flashing blue and green or goes completely blank. It then shows "Camera Unavailable," i am very dependent on this camera so I'm anxious to get it repaired.

Related Complaints for the 2019 FORD FLEX

Other UNKNOWN OR OTHER Complaints

#11713092 — January 24, 2026 — On or about January 22, 2026 when I put my 2019 Ford Flex in reverse the rear view camera displayed a torn and/or fli...

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#11693245 — October 14, 2025 — Backup camera is not working at all; there is a blank blue screen that appears with a warning that states: camera is ...

#11693212 — October 13, 2025 — Rear camera distorted and no longer displays. Message says rear camera not available. This makes it very hard to bac...

Recent Complaints for the 2019 FORD FLEX

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#11717601 — STRUCTURE — February 12, 2026 — The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V732000 (Structure...

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