NHTSA Complaint #11671581 — 2017 FORD ESCAPE ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11671581
Vehicle	2017 FORD ESCAPE
Component	ENGINE AND ENGINE COOLING
Date of Incident	July 3, 2025
Date Filed	July 7, 2025
Mileage	78,083 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated, and the message "Service Engine Soon" was displayed on the instrument panel. The contact used the Ford App and became aware of a failure with the transmission. The vehicle was taken to a dealer for a diagnostic test and the contact was informed that there was coolant intrusion into the cylinders, relating in engine failure. The contact was provided an estimate for the repair. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 78,083.

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