NHTSA Complaint #11670358 — 2013 HYUNDAI ELANTRA

The contact owns a 2013 Hyundai Elantra. The contact stated that while starting the vehicle, the steering wheel was very loose. The contact stated that while driving at various speeds, the contact was forced to grip the steering wheel with force with the front of the vehicle abnormally shaking. The contact depressed the brake pedal and the shaking of the front of the vehicle increased. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was advised that the steering rack was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 97,501.