NHTSA Complaint #11670201 — 2019 KIA SORENTO

EXTERIOR LIGHTING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11670201
Vehicle 2019 KIA SORENTO
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I have a 2019 Kia Sorento that is available upon request for any inspection needed. I replaced the passenger headlight bulb for the low beams 4 times. Each time the bulb go out after a few days. Now, both headlights are out and I can only use my high beams which can cause a safety concern to other drivers as well as myself and family. Vehicle has been inspected by a licensed mechanic. The mechanic stated its a dealer issue after the replacement of the bulb 4 different times. No warning issues prior to failure just when it initially happened the dash warning light regarding low beams lights out starting with the passenger side now both passenger and drivers side. Kia dealer states my car vin number does not have a recall. But there is a current recall for same issue for 2019 Kia Sorento and I was sent a letter in the mail in Febuary 2025. But when I called to confirm the dealer stated my car vin number did not come up under the recall.

Related Complaints for the 2019 KIA SORENTO

Other EXTERIOR LIGHTING Complaints

#11705005 Headlights burn out within weeks to months after replacing them, overheat, flicker when driving. Has been a recurring...
#11685509 The right headlight has stopped working as of 1 week ago. The car was returned to the KIA dealership for this issue a...
#11602655 Infotainment center glitching while driving, Restarting as if the car was just started. Recent water issue behind das...
#11602658 Infotainment center glitching while driving, Restarting as if the car was just started. Attempted to resolve with K...
#11598727 electronic functions of vehicle was unresponsive. unable to turn off radio. unable to change volume. unable to con...

Recent Complaints for the 2019 KIA SORENTO

#11718973 FUEL/PROPULSION SYSTEM Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set h...
#11718973 LANE DEPARTURE: ASSIST Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set h...
#11718973 POWER TRAIN Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set h...
#11718415 UNKNOWN OR OTHER Shifter stuck in park
#11718382 ENGINE On Saturday February 7th, while driving home, the vehicle suddenly caught fire without any warning. Within moments, t...
Check any vehicle history by VIN - Free vehicle history report