NHTSA Complaint #11602655 — 2019 KIA SORENTO

Infotainment center glitching while driving, Restarting as if the car was just started. Recent water issue behind dash due to "design flaw" of A/C drain. Ongoing mold/musty smell. Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. This occurs when driving typically on the highway because most of my travel is highway. When this occurs it is a distraction for the driver. It interferes with the ability to use hands free/calls/gps. Timestamped photos and video available