NHTSA Complaint #11707140 — 2019 KIA SORENTO
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11707140 |
| Vehicle | 2019 KIA SORENTO |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ID |
Consumer Description
The Snow White Pearl Paint Color is peeling off my entire car, compromising the vehicle since the metal is no longer being protected. I took it into a KIA dealership and they acknowledged the paint defect but said they can’t do anything about it even though they know that there is a manufacture defect with this specific paint color. There was no warning, my car is parked in the garage and so it’s not even exposed to the elements all the time and the paint just started peeling. This paint color has a known defect for not adhering to the primer and KIA won’t do anything about it.
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