NHTSA Complaint #11602658 — 2019 KIA SORENTO EXTERIOR LIGHTING

Complaint Details

ODI Number	11602658
Vehicle	2019 KIA SORENTO
Component	EXTERIOR LIGHTING
Date of Incident	February 13, 2021
Date Filed	July 16, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Infotainment center glitching while driving, Restarting as if the car was just started. Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. This occurs when driving typically on the highway because most of my travel is highway. When this occurs it is a distraction for the driver. It interferes with the ability to use hands free/calls/gps. Timestamped photos and video available

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