NHTSA Complaint #11669597 — 2015 HYUNDAI SONATA

Our 2015 Sonata has experiencing Engine failure several times due to excessive and irregular oil consumption. Our family’s safety and the safety of others on the roadway were put at risk as the engine slows, shudders and stalls without prior warning and the check engine light does not come on until the vehicle slows and stalls. The vehicle was inspected at a local Hyundai dealership, and they indicated that this is not covered under warranty. Summary of Engine Issues and Failures: 1.May 3, 2022 – 68,671 miles (local Hyundai dealer) Check engine light on, shudder; oil change performed. No cause identified. Paid out-of-pocket. 2.August 23, 2022 – 75,527 miles (retail shop) Car engines failed on highway, towed to service shop. Valve cover gaskets replaced. Paid out-of-pocket in part and extended warranty paid part of the invoice. 3.April 29, 2024 – 109,229 miles (local Hyundai dealer) Excessive oil consumption noted; valve cover gasket replaced again. Paid out-of-pocket. 4.January 22, 2025 – 118,341 miles (local Hyundai dealer) Vehicle stalled en route to airport, towed to dealership; dealership advised oil change. Paid out-of-pocket. 5.May 20, 2025 – 122,000 miles (local Hyundai dealer) Engine codes P0300, P0302, P0303 identified. Dealer diagnosed excessive oil consumption likely due to ring wear or sticking rings, contributing to spark plug misfires. Recommendation: Engine replacement. Despite consistent and timely service, including multiple visits to the Hyundai dealership, the root issue has not been properly addressed. The current diagnosis of internal engine failure is a clear continuation of a pattern of unresolved engine problems (stalling in motion, oil leaks and oil consumption) all of which originated well within Hyundai’s original warranty. The vehicle has been well maintained, and all recalls have been addressed in a timely manner. Hyundai’s failure to acknowledge and take responsibility for this widely documented engine issue is a safety concern.