NHTSA Complaint #11668540 — 2019 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11668540
Vehicle	2019 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	June 23, 2025
Date Filed	June 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The cars start/stop feature hardly works, and it has just stalled right after the start/stop was engaged and then gave me a message saying “start/stop required” and then was in drive but was rolling backwards and wouldn’t start and then when it finally did start it was a sputtering mess. The start/stop feature consistently struggles to work.

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