NHTSA Complaint #11668397 — 2020 AUDI S5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11668397
Vehicle	2020 AUDI S5
Component	UNKNOWN OR OTHER
Date of Incident	June 21, 2025
Date Filed	June 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The MMI entertainment system completely reboots several times on a 10-15 minute drives this causes me to lose all visibility into my clusters, maps, GPS, and much more. This problem has been replicated by my local dealership with no solution to the issues. There are many others online with the same exact problem, and have yet to be given a solution. There is no warning to this issue happening as it's very random.

Related Complaints for the 2020 AUDI S5

Other UNKNOWN OR OTHER Complaints

#11677943 — August 2, 2025 — MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing ...

#11676791 — July 28, 2025 — I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my...

#11676067 — July 24, 2025 — Component or System that Failed or Malfunctioned: The infotainment system in my vehicle fails frequently and unpredic...

#11675499 — July 22, 2025 — "The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key s...

#11674468 — July 18, 2025 — My vehicles MMI screen keeps rebooting every 90 seconds, this makes hands free calling, multimedia functions, cameras...

Recent Complaints for the 2020 AUDI S5

#11677943 — BACK OVER PREVENTION: WARNINGS — August 2, 2025 — MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing ...

#11677943 — ELECTRICAL SYSTEM — August 2, 2025 — MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing ...

#11677363 — ELECTRICAL SYSTEM — July 30, 2025 — THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...

#11677363 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — July 30, 2025 — THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...

#11677363 — FORWARD COLLISION AVOIDANCE: WARNINGS — July 30, 2025 — THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...