NHTSA Complaint #11677943 — 2020 AUDI S5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11677943
Vehicle	2020 AUDI S5
Component	ELECTRICAL SYSTEM
Date of Incident	July 26, 2025
Date Filed	August 2, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can be reproduced every time the ignition is on or car is running. From doing a quick search on the internet this is a very common problem that just started happening within the last few months with a number of 2020 model Audi's.

Related Complaints for the 2020 AUDI S5

Other ELECTRICAL SYSTEM Complaints

#11677363 — July 30, 2025 — THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...

#11676410 — July 26, 2025 — Audi MMI reboots constantly while the car is one. There is about 30 seconds between each reboot. This causes certain ...

#11676293 — July 25, 2025 — MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive...

#11675499 — July 22, 2025 — "The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key s...

#11674760 — July 19, 2025 — Main computer, multi media interface, MMI constantly shuts off and disconnects from system. This renders all backup ...

Recent Complaints for the 2020 AUDI S5

#11677363 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — July 30, 2025 — THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...

#11677363 — FORWARD COLLISION AVOIDANCE: WARNINGS — July 30, 2025 — THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...

#11676791 — BACK OVER PREVENTION: WARNINGS — July 28, 2025 — I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my...

#11676791 — FORWARD COLLISION AVOIDANCE: WARNINGS — July 28, 2025 — I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my...

#11676791 — UNKNOWN OR OTHER — July 28, 2025 — I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my...