2020 AUDI S5 — Problems, Recalls & Safety Data
N/A
Safety Rating
50
Owner Complaints
4
Recalls
21
Service Bulletins
0
Investigations
Overview of the 2020 AUDI S5
The 2020 AUDI S5 has received a total of 50 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with TIRES, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY. 21 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (14 complaints), Unknown Or Other (12 complaints), and Back Over Prevention Warnings (10 complaints).
Recalls for the 2020 AUDI S5
NHTSA has recorded 9 recalls for the 2020 AUDI S5, potentially affecting up to 592,741 vehicles.
Recall 22V034000 — TIRES
| 31,058 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...
View full details →Recall 22V034000 — TIRES
| 31,058 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...
View full details →Recall 22V034000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 31,058 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...
View full details →Recall 22V034000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 31,058 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...
View full details →Recall 21V874000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 208,332 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to...
Consequence: A disabled passenger air bag increases the risk of injury in the event of a crash.
Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is...
View full details →Recall 21V874000 — SEATS
| 208,332 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to...
Consequence: A disabled passenger air bag increases the risk of injury in the event of a crash.
Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is...
View full details →Recall 21V295000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 40,993 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The...
Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
View full details →Recall 20V737000 — EXTERIOR LIGHTING:TAIL LIGHTS
| 5,426 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS5 Sportback, 2020-2021 Audi A5 Sportback, and S5 Sportback vehicles. The wiring harness for the rear lights could be missing the anti-abrasion protection in the area of the spare wheel well.
Consequence: Without the scuff protection, the wires may become damaged during a rear crash, disabling the doors from being opened from the outside, causing a loss of hazard lights, and increasing the risk of injury.
Remedy: Audi will notify owners, and dealers will apply scuff protection, free of charge. The recall began January 21, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 97EU.
View full details →Recall 20V737000 — ELECTRICAL SYSTEM
| 5,426 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS5 Sportback, 2020-2021 Audi A5 Sportback, and S5 Sportback vehicles. The wiring harness for the rear lights could be missing the anti-abrasion protection in the area of the spare wheel well.
Consequence: Without the scuff protection, the wires may become damaged during a rear crash, disabling the doors from being opened from the outside, causing a loss of hazard lights, and increasing the risk of injury.
Remedy: Audi will notify owners, and dealers will apply scuff protection, free of charge. The recall began January 21, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 97EU.
View full details →Owner Complaints for the 2020 AUDI S5
50 complaints have been filed with NHTSA for the 2020 AUDI S5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 14 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 12 | 0 | 0 | 0 | 0 |
| Back Over Prevention Warnings | 10 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 4 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 4 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 4 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 2 | 0 | 0 | 0 | 0 |
Most Recent Complaints
MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can be reproduced every time the ignition is on or car is running. From doing a quick search on the internet this is a very common problem that just started happening within the last few months with a number of 2020 model Audi's.
MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can be reproduced every time the ignition is on or car is running. From doing a quick search on the internet this is a very common problem that just started happening within the last few months with a number of 2020 model Audi's.
MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can be reproduced every time the ignition is on or car is running. From doing a quick search on the internet this is a very common problem that just started happening within the last few months with a number of 2020 model Audi's.
THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS.
THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS.
Safety Rating for the 2020 AUDI S5
NHTSA has not yet tested the 2020 AUDI S5 in its New Car Assessment Program.
Technical Service Bulletins for the 2020 AUDI S5
Volkswagen Group of America, Inc. has issued 21 technical service bulletins (TSBs) for the 2020 AUDI S5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB_2075681_4 — POWER TRAIN
This bulletin provides informaoitn when there is droning noises/vibrations in tight corneres, in vehicles that have quattro with ultra technology.
TSB_2077364_1 — ELECTRICAL SYSTEM
This TSB provides troubelshooting steps when the myAuid login can not be completed in the infotainment system
A9025612076683_1 — STRUCTURE:BODY
This TSB provides information when there is a rattling noise from inside of the Audi virtual cockpit.
A3924682074844_1 — POWER TRAIN
This bulletin provides informiaotn in instances wehre whistling noises are heard at about 100 mph from the rear final drive/propshaft.
A3924642074618_1 — POWER TRAIN
This bulletin provides information when there are vibration or binding in tight turns with quattro Ultra.
A9123162069596_2 — EQUIPMENT:ELECTRICAL:INFOTAINMENT
This bulletin provides information for when the MIB3 pop-ups for massage functions are not displayed when the massage button is pressed.
A9123822069596_1 — SEATS
This bulletin provides information for when the pop-up message for the seat massage function is no longer displayed on the MMI screen when the massage button is pressed.
A9422582061751_2 — ELECTRICAL SYSTEM
This bulletin provides a software update for when a laser headlamp error is displayed after replacing one of the light control modules.
A5322052043016_3 — ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES:FASTENER/CONNECTOR
This bulletin contains repair information for when there area cables visible in the passenger compartment of the vehicle.
A7222442048311_6 — SEAT BELTS
This bulletin contains a software update to correct an intermittently inoperative seat belt positioner.
Showing 10 of 21 technical service bulletins.
NHTSA Investigations for the 2020 AUDI S5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI S5
- 2015 AUDI S5 — 4 complaints
- 2016 AUDI S5 — 3 complaints
- 2017 AUDI S5 — 0 complaints
- 2018 AUDI S5 — 40 complaints
- 2019 AUDI S5 — 5 complaints
- 2020 AUDI S5 (current)
- 2021 AUDI S5 — 1 complaint
- 2022 AUDI S5 — 2 complaints
- 2023 AUDI S5 — 3 complaints
- 2024 AUDI S5 — 2 complaints
- 2025 AUDI S5 — 8 complaints