2025 AUDI S5 — Problems, Recalls & Safety Data

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N/A

Safety Rating

8

Owner Complaints

2

Recalls

ACTIVE RECALL

26

Service Bulletins

0

Investigations

Overview of the 2025 AUDI S5

The 2025 AUDI S5 has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:REAR/OTHER:RETRACTOR, SEAT BELTS:FRONT:RETRACTOR. 26 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Engine (1 complaint), and Service Brakes (1 complaint).

Recalls for the 2025 AUDI S5

NHTSA has recorded 5 recalls for the 2025 AUDI S5, potentially affecting up to 31,936 vehicles.

Recall 25V899000 — SEAT BELTS:REAR/OTHER:RETRACTOR

| 27,768 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 E-Tron, SQ6 Sportback E-Tron, Q6 Sportback E-Tron, A6, A5, A6 Sportback E-Tron, Q6 E-Tron, S5, and S6 Sportback E-Tron vehicles. The automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of...

Consequence: An improperly secured child seat can increase risk of injury during a crash.

Remedy: Dealers will inspect and replace the right and left rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed February 16, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is...

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Recall 25V638000 — SEAT BELTS:FRONT:RETRACTOR

| 1,042 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.

Consequence: In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is...

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Recall 25V638000 — SEAT BELTS:FRONT:RETRACTOR

| 1,042 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.

Consequence: In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is...

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Recall 25V638000 — SEAT BELTS:FRONT:RETRACTOR

| 1,042 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.

Consequence: In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is...

View full details →

Recall 25V638000 — SEAT BELTS:FRONT:RETRACTOR

| 1,042 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.

Consequence: In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is...

View full details →

Owner Complaints for the 2025 AUDI S5

8 complaints have been filed with NHTSA for the 2025 AUDI S5. Below is a breakdown by vehicle component.

Most Recent Complaints

#11701665 | SUSPENSION | | N/A miles
Below is a detailed timeline of the problems I experienced: Intermittent starting issue Over the past few months, the car has occasionally failed to start on the first attempt. It always started on the second try, so I planned to mention it at the next service visit. Complete MMI/display blackout while driving on the highway In the middle of my trip, the entire center display and instrument cluster went completely black while I was driving at highway speed. All information disappeared (speed, fuel level, navigation, radio — everything). The car continued running, but I had no visibility into critical driving data. After pulling over and restarting the vehicle, only half the screen returned. Hours later, the second half came back on its own. Catastrophic front-right tire blowout in a remote area of Texas The following day, while driving through a very remote stretch of highway, the front-right tire suddenly exploded with a loud bang. I safely pulled over and discovered the tire was completely destroyed. No spare tire provided The trunk contained only a tire inflator kit — no spare tire or temporary spare. A new tire was required. Inadequate roadside assistance experience I called Audi Roadside Assistance twice. Both representatives appeared to be reading from a script, were located in another country, and could not understand the urgency or specifics of my situation. After repeated miscommunication, I received no meaningful help and had to resolve the situation on my own at significant personal expense. When the local tire shop inspected the vehicle, the mechanic immediately pointed out severe abnormal inner tire wear on both front tires and stated that the alignment is clearly defective. He said the left front tire was also about to fail and that the car was unsafe to drive in its current condition. Both front tires had to be replaced before I could continue.
#11701665 | UNKNOWN OR OTHER | | N/A miles
Below is a detailed timeline of the problems I experienced: Intermittent starting issue Over the past few months, the car has occasionally failed to start on the first attempt. It always started on the second try, so I planned to mention it at the next service visit. Complete MMI/display blackout while driving on the highway In the middle of my trip, the entire center display and instrument cluster went completely black while I was driving at highway speed. All information disappeared (speed, fuel level, navigation, radio — everything). The car continued running, but I had no visibility into critical driving data. After pulling over and restarting the vehicle, only half the screen returned. Hours later, the second half came back on its own. Catastrophic front-right tire blowout in a remote area of Texas The following day, while driving through a very remote stretch of highway, the front-right tire suddenly exploded with a loud bang. I safely pulled over and discovered the tire was completely destroyed. No spare tire provided The trunk contained only a tire inflator kit — no spare tire or temporary spare. A new tire was required. Inadequate roadside assistance experience I called Audi Roadside Assistance twice. Both representatives appeared to be reading from a script, were located in another country, and could not understand the urgency or specifics of my situation. After repeated miscommunication, I received no meaningful help and had to resolve the situation on my own at significant personal expense. When the local tire shop inspected the vehicle, the mechanic immediately pointed out severe abnormal inner tire wear on both front tires and stated that the alignment is clearly defective. He said the left front tire was also about to fail and that the car was unsafe to drive in its current condition. Both front tires had to be replaced before I could continue.
#11701665 | WHEELS | | N/A miles
Below is a detailed timeline of the problems I experienced: Intermittent starting issue Over the past few months, the car has occasionally failed to start on the first attempt. It always started on the second try, so I planned to mention it at the next service visit. Complete MMI/display blackout while driving on the highway In the middle of my trip, the entire center display and instrument cluster went completely black while I was driving at highway speed. All information disappeared (speed, fuel level, navigation, radio — everything). The car continued running, but I had no visibility into critical driving data. After pulling over and restarting the vehicle, only half the screen returned. Hours later, the second half came back on its own. Catastrophic front-right tire blowout in a remote area of Texas The following day, while driving through a very remote stretch of highway, the front-right tire suddenly exploded with a loud bang. I safely pulled over and discovered the tire was completely destroyed. No spare tire provided The trunk contained only a tire inflator kit — no spare tire or temporary spare. A new tire was required. Inadequate roadside assistance experience I called Audi Roadside Assistance twice. Both representatives appeared to be reading from a script, were located in another country, and could not understand the urgency or specifics of my situation. After repeated miscommunication, I received no meaningful help and had to resolve the situation on my own at significant personal expense. When the local tire shop inspected the vehicle, the mechanic immediately pointed out severe abnormal inner tire wear on both front tires and stated that the alignment is clearly defective. He said the left front tire was also about to fail and that the car was unsafe to drive in its current condition. Both front tires had to be replaced before I could continue.
#11701385 | ELECTRICAL SYSTEM | | N/A miles
System malfunctions for new all new 2025 Audi S5 including drive system malfunction, loose wheel, brakes limited functionality, parking break malfunction, stabilization control malfunction, driving dynamics system malfunction, hold assist malfunction.
#11701588 | ENGINE | | N/A miles
Known-Best Assesment-Piston Skirt Defect and Non-Disclosure of Prior Issues: Approximately only three months after purchase of a brand new 2025 Audi S5 on 6/11/25 , I received a letter from Audi of America acknowledging a potential piston skirt defect/failure resulting from faulty material and/or workmanship. They extended the part warranty for 8 years or 80,000 miles but this doesn't help me feel safe driving this vehicle. I was informed the defect cannot be proactively repaired and would only be addressed after failure. This instruction is unreasonable, unsafe, and contrary to the purpose of purchasing a new vehicle. Audi has previously settled piston-related class litigation, yet no one at Audi Henderson disclosed any history of piston issues during the sale. Had I been informed of this material risk, I would not have purchased the vehicle. I now feel unable to safely or confidently use this vehicle for long-distance or out-of-state travel. Upon researching it I found this: The mileage at which a piston skirt defect will cause total failure varies widely, potentially from mere miles to tens of thousands of miles, or could last the entire life of the engine if it's a minor defect. It is highly risky to drive with a known defect, as damage accumulates over time and can lead to a complete and sudden engine failure and could lead to catastrophic, potentially deadly consequences.   Factors Affecting the Rate of Worsening :The time frame for failure depends almost entirely on the nature and severity of the initial problem, as well as driving habits. * Severity of the Defect: A small scuff might not cause issues for a long time, while a cracked or broken skirt can lead to catastrophic failure very quickly (e.g., within 5 miles or even minutes). * Maintenance: Regular oil checks and changes help manage the symptoms but cannot prevent eventual failure if the defect is significant. * Early reports: Some drivers have reported problems with low-mileage vehicles.

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Safety Rating for the 2025 AUDI S5

NHTSA has not yet tested the 2025 AUDI S5 in its New Car Assessment Program.

Technical Service Bulletins for the 2025 AUDI S5

Volkswagen Group of America, Inc. has issued 26 technical service bulletins (TSBs) for the 2025 AUDI S5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB_2080019_3 — VISIBILITY/WIPER

This bulletin provides information when the AC button automitically deactives itself immediately.

TSB_2078803_3 — ELECTRICAL SYSTEM

This bulletin provides information when the side assist issues warnings for no reason.

TSB_2080648_1 — ELECTRICAL SYSTEM

This bulletin provides information when one or more electric exterior door handles cannot be reached during the KD2 update.

TSB_2079926_2 — ELECTRICAL SYSTEM

This bulletin provides information when various assist systems not working - software update - cluster 3 - 03.10.00/C (28.13.01) KD2.

TSB_2080019_2 — VISIBILITY/WIPER

This bulletin provides information when the AC button automitically deactives itself immediately.

TSB_2079930_2 — ELECTRICAL SYSTEM

This bulletin provides a software update when there are various messages in the instrument cluster; 00C5 cannot be reached; U02AB00/U042200.

TSB_2078650_2 — STRUCTURE:BODY

This bulletin provides information when there is noise from the windscreen/dash panel area.

TSB_2078803_2 — ELECTRICAL SYSTEM

This bulletin provides information when side assist issues warnings for no reason.

TSB_2080129_1 — ELECTRICAL SYSTEM

This bulletin provides information when the audio output is occasionally lost completely with the MMI system.

TSB_2080019_1 — VISIBILITY/WIPER

This bulletin provides information when the AC button automitically deactives itself immediately.

Showing 10 of 26 technical service bulletins.

NHTSA Investigations for the 2025 AUDI S5

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the AUDI S5

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Other AUDI Models

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