NHTSA Complaint #11674468 — 2020 AUDI S5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11674468
Vehicle 2020 AUDI S5
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

My vehicles MMI screen keeps rebooting every 90 seconds, this makes hands free calling, multimedia functions, cameras etc non functional while driving. I have an appt with the dealership next week, but I'm seeing a lot of negative experiences regarding Audi's acceptance of this flaw, leading to large expenses put on the owner. Safety concerns are low, but still exist, inability to use navigation, cameras and hands free calling is not ideal, but not overwhelmingly unsafe as other options exist. My car has not been inspected yet, appointment has been made with an Audi service center though. There were no warning lights or indicators of this failing, the multimedia interface screen simply blacks out and reboots every 90 seconds. (I timed them, it is precise)

Related Complaints for the 2020 AUDI S5

Other UNKNOWN OR OTHER Complaints

#11677943 MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing ...
#11676791 I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my...
#11676067 Component or System that Failed or Malfunctioned: The infotainment system in my vehicle fails frequently and unpredic...
#11675499 "The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key s...
#11674136 The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key sy...

Recent Complaints for the 2020 AUDI S5

#11677943 BACK OVER PREVENTION: WARNINGS MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing ...
#11677943 ELECTRICAL SYSTEM MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing ...
#11677363 ELECTRICAL SYSTEM THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...
#11677363 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...
#11677363 FORWARD COLLISION AVOIDANCE: WARNINGS THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS...
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