NHTSA Complaint #11667407 — 2022 FORD EDGE POWER TRAIN

Complaint Details

ODI Number	11667407
Vehicle	2022 FORD EDGE
Component	POWER TRAIN
Date of Incident	June 5, 2025
Date Filed	June 17, 2025
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2022 Ford Edge. The contact stated that while driving uphill at approximately 60 MPH, the vehicle failed to upshift and hesitated to maintain automotive power. No warning light was illuminated. The contact pulled over to the shoulder of the road and had the vehicle towed back to the residence. The vehicle was taken to a local dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

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