NHTSA Complaint #11666433 — 2018 HYUNDAI SONATA

The car in recent months has twice lost power and been rendered in operable on the side of the road until it could be limped home. I had the car serviced last year for a recall of a fuel filter gasket and at that time I was informed that I also had an update done for a (k knock?) sensor prior done on the car before purchase. I inquired about what that was, and they told me at the time it was for an engine recall because that particular engine I have is known to have rod bearing failure and consume oil without any trace of where it goes and piston rattle. I told the gentleman after my fuel gasket was taken care of that I would like to look into that because I have the symptoms and would like to know. At that point in time, I was told that I may have to do an oil test to see if the car loses oil. I said well can we do that and he told me it's $300 out of pocket. I asked on average before anything ever done by Hyundai, how many times do people have to do this? He said 4 to 6 in his experience. I told him I did not have the money, but I will keep an eye on the car. Everything's been fine for six months a few months ago Randomly driving to work the car shut down on me. We got the car home and my fiancé did an oil change and new spark plugs and the car worked fine. June 9th 2025 on my way to work the issue happened again in the middle of traffic. I called my fiancé and we got the car home. He performed another oil change and spark plug replacement and took pictures this time because the spark plugs are gunked up. The car now runs again. He called Hyundai of America on my behalf to just ask them if they could set up the test to see if the car was failing and they told him that they were all independent Hyundai and he would have to pay the test fees. He told them in a formal email that he doesn't believe under the federal recall He is responsible for that and they answered back that he may be reimbursed. We are contacting you because we were advised to on the issue