NHTSA Complaint #11666311 — 2021 FORD ECOSPORT

The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that there was a loud thumping sound coming from the drive shaft while the transmission was changing gear. The contact stated that the oil level was checked, and the contact was informed that the engine had low oil pressure. There was no warning light illuminated. The dealer was contacted and stated that the vehicle would not be repaired until the part became defective. The manufacturer was not made aware of the issue. The failure mileage was approximately 71,000. VIN tool confirms parts not available for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). Parts distribution disconnect for NHTSA Campaign Number: 25V126000 (Power Train).