NHTSA Complaint #11666090 — 2017 FORD EXPEDITION

The contact owns a 2017 Ford Expedition. The contact stated that while the vehicle was parked, the vehicle was making an extremely loud roaring sound. There were no warning lights illuminated. The contact stated that the engine failed to crank over the following day due to the battery being drained. The vehicle was jumpstarted and taken to the local dealer where it was diagnosed and determined that the blower motor had caused the failure. The vehicle was not repaired. The dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The manufacturer was contacted and confirmed that the repairs would be at the owner’s expense and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 121,000.