NHTSA Complaint #11666023 — 2016 DODGE GRAND CARAVAN

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while diving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. An unknown warning light was illuminated. The vehicle was taken to a local dealer where unknown repairs were made at the consumer's expense; however, the failure persisted. The vehicle was taken to a local independent mechanic, where the driveshaft was replaced. The vehicle was repaired; however, approximately 3 months later the failure reoccurred. The vehicle was taken to another local independent mechanic for a second opinion where the transmission, control arms, and driveshaft were replaced twice; however, the failure persisted. In addition, the contact stated that while in reverse there was an abnormal sound coming from the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable.