NHTSA Complaint #11665594 — 2019 TESLA MODEL 3

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11665594
Vehicle 2019 TESLA MODEL 3
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NM

Consumer Description

* The AEB engaged when it shouldn't have. Yes. * Yes * No. * Yes, Tesla remotely told me that the error codes in my service menu had nothing to do with the AEB engaging when it wasn't supposed to. The problem has been reported to Tesla. * None. On [XXX] a car stopped suddenly in front of me and my AEB engaged when it shouldn't have. My car is a Model 3 Performance and it can stop much faster than most cars. The car behind me came inches from hitting me and my dog and myself were thrown violently forward. This is a *MAJOR* safety hazard and could have caused an accident and has caused accidents in other cases. [XXX] This thread has videos of the incident. There was around 20 feet between my car and the car in front of me when the AEB stopped my car. My foot was already on the brake and I was in the process of stopping at a reasonable rate when the AEB suddenly engaged. I could feel the ABS engaging. This happened another time about a month ago. A white box van two cars in front of me slowed down and turned right and the AEB engaged even though there was no need for it. Tesla has the ability to turn off the AEB but you have to do it each time you drive. Please require Tesla to make the AEB on/off choice sticky so you don't have to turn it off each time you drive. Also please make Tesla fix their software or disable AEB on their cars. Recent accident where AEB caused an accident. [XXX] Other incidents where AEB engaged almost causing an accident or caused an accident: [XXX] [XXX] Please do Google searches to find the rest. Thanks! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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