NHTSA Complaint #11664171 — 2016 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11664171
Vehicle 2016 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

The engine failed/died while being driven on the highway by my son, nearly causing a life threatening accident. I brought the car to our trusted Honda mechanic (certified mechanics specializing in Hondas/Acuras) and was told the problem was a rod bearing issue, there was a recall (23V-751) and to take the vehicle to a dealership. I paid to have the car towed to Honda of Annapolis and was told the engine failed because of rod bearing issue and that my VIN was not included in the recall. I requested the dealer provide a goodwill repair as the engine failed to the same reason listed in the recall and was denied. I filed a complaint with corporate (claim 15247280) which was denied because my VIN was not included in the original recall of only 249k vehicles. I then paid for it to be towed back to my home. It remains unsafe and inoperable.

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