NHTSA Complaint #11663879 — 2019 LEXUS ES

AIR BAGS issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number	11663879
Vehicle	2019 LEXUS ES
Component	AIR BAGS
Date of Incident	May 20, 2025
Date Filed	May 30, 2025
Mileage	100,000 miles
Crash	Yes
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2019 Lexus ES 350. The contact stated that while driving at 20-25 MPH, another vehicle entered his lane, and the contact collided with the other vehicle's front passenger's side. The air bags did not deploy. The contact suffered injuries to his right leg and arm. The contact's son suffered injuries to his chin and right knee. The contact and his son later received medical care and physical therapy. A police report was filed. The vehicle was able to be driven away from the crash site. The vehicle was currently in the body shop for repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

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