NHTSA Complaint #11397149 — 2019 LEXUS ES
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11397149 |
| Vehicle | 2019 LEXUS ES |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
I PURCHASED LEXUS ES350 IN JULY 2019 AND LEARNED THAT THE VEHICLE HAD SAFETY RECALLS 20V012000, 20V682000 IDENTIFIED AS EARLY AS JANUARY 2020, HIGH RISK FUEL PUMP RELATED ISSUES WHERE A LOW-PRESSURE FUEL PUMP INSIDE THE FUEL TANK MAY FAIL INCREASING THE LIKELIHOOD OF A CRASH AND LIFE THREATENING. LEXUS HAS BEEN TOO COMPLACENT AND TILL DATE, STILL HASN'T COME UP WITH A REMEDY. WHEN I REACHED OUT TO THE DEALER FOR A REPLACEMENT OR A REPURCHASE FOR SAFETY SAKE THEY REFUSE TO ASSIST IN ANY CAPACITY. NEED YOUR ASSISTANCE PUSHING LEXUS RECALL THIS VEHICLE. I DO NOT WANT TO PUT MY FAMILY IN DANGER DRIVING THIS VEHICLE. I APPRECIATE YOUR HELP RESOLVING THE ISSUE.
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