NHTSA Complaint #11646961 — 2019 LEXUS ES

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11646961
Vehicle	2019 LEXUS ES
Component	ENGINE
Date of Incident	February 9, 2025
Date Filed	March 7, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Driving car experienced a loud thump. Lost all engine power. Pulled to side of road. Had a hybrid system unavailable warning. Called a tow. Checked oil level to find it below the low mark. Car left a huge puddle of oil when loaded. Got to dealership. They found a hole in the engine block. Engine seized. Looms like it was the rod for the first cylinder. This issue sounds like what was the 2020 model years recall. My car had 128k on it all maintenance was completed on time, at the dealership. I regularly check oil level, and it was within normal range.

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