NHTSA Complaint #11663432 — 2020 GMC TERRAIN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11663432
Vehicle	2020 GMC TERRAIN
Component	ELECTRICAL SYSTEM
Date of Incident	May 25, 2025
Date Filed	May 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

5.25.2025 - Car shut down while at a busy intersection. Called Amherst Police due to location and how dangerous the intersection was. Family member needed to jump start the vehicle. Vehicle started before police arrived. Drove home. Called police to let them know we were no longer at the busy intersection. 5.26.2025 Took out battery to check charge at Auto store - tested Good - 82%. Re-installed battery went to get gas thinking that may be the issue, low on gas, not the case the car wouldn't start at the gas station. Family member needed to jump start the vehicle again. Drove home, called dealer, taking to dealer next week 6.4.2025 due to availability of service. There were no warning lights prior to stalling out both times. This is very dangerous. We are afraid to drive this GMC 2020 Terrain.

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