NHTSA Complaint #11662803 — 2014 FORD EDGE

The contact owns a 2014 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle failed to immediately stop, and the stopping distance was extended. The vehicle was taken to the local dealer who replaced the brake master cylinder and brake booster; however, the failure persisted. The vehicle was taken back to the dealer who diagnosed that the hydraulic brake booster and electronic brake booster were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.